Maternity Voices Partnership

Make a difference: join the PRUH Maternity Voices Partnership (MVP). You can help us improve maternity services for parents and babies at Princess Royal University Hospital by sharing your experience and ideas.

The PRUH MVP is a group that includes expectant and new parents, midwives, doctors, and doulas. Anyone who has had a baby at the PRUH, or with our home birth teams, in the past five years is welcome to join. We meet regularly online and in person at the PRUH and in the community. Please check the PRUH MVP Facebook page for meeting details.

We are keen to reflect the diverse community that we serve and welcome members from all backgrounds. We provide refreshments and can help with some travel costs and childcare expenses. Babies and toddlers are welcome.

If you cannot make our meetings, we would still like to hear from you. You can give feedback by:

• emailing us on pruhmaternityvoices@outlook.com
• reaching out on our Instagram page
• signing up to our e-newsletter
• talking to us when we ‘walk the patch’ on the wards or at our outreach visits

We use your feedback to directly inform and influence developments in maternity care.

Friends and family survey

You can tell us what you did and didn’t like about your care by completing the Friends and Family survey, it only takes a couple of minutes and you can comment on your antenatal, birth and postnatal ward or postnatal community care. If you have been given a code, please enter it in the section to the right of the survey page, or you can locate the service you would like to leave feedback for using the search box or expandable sections on the page.

PALS

The Patient Advice and Liaison Service (PALS) offers support, information and assistance to patients, relatives and visitors. It can also provide help and advice if you have a concern or complaint that staff have not been able to resolve for you.