This page is about how you can access sexual health and HIV services during the coronavirus (COVID-19) outbreak.

Due to the ongoing situation with COVID-19, the Beckenham Beacon Sexual Health Centre will be operating an appointment-based service only.

We are only offering face-to-face consultations to people with the most urgent sexual or HIV health needs, after a phone call with a nurse or doctor.

If you are given a face-to-face appointment, do not attend if you:

  • develop symptoms of coronavirus
  • have had contact with someone who has confirmed or suspected coronavirus
  • are required to quarantine due to recent travel abroad 

Go to the GOV.UK website for the latest government guidance about the coronavirus pandemic.

If you are under 18

You can choose to:

Sexual health screening if you have no symptoms

Please see below for what to do depending on where you live:

  • Bromley: visit the Sexual Health London website for a home testing kit. The kit will be delivered discreetly to your home and you will get your results within 4 days. This service is available to residents of most London boroughs. See the Sexual Health London website for full details.

If you have an STI, STI symptoms, or have had contact with someone with an STI

Please request a telephone call back through the emergency telephone consultation booking page and a nurse or doctor will phone you at the allocated time. 

If the clinician decides that you need to be seen face-to-face, an appointment will be booked for you. However if you develop symptoms of coronavirus, have had contact with someone who has confirmed or suspected coronavirus or recent travel abroad, do not come to your appointment.

Emergency hormonal contraception (morning after pill)

Emergency contraception is available from local pharmacies. Further contraception support may also be available from Sexual Health Bromley.

Contraceptive pill prescriptions

If you live in Bromley and need a supply of hormonal contraception (COC/POP), contact your GP or visit Sexual Health Bromley.

If you live in another borough, contact your local sexual health service or GP.

PEP (post-exposure prophylaxis)

PEP must be started within 72 hours of exposure to HIV. You will need a consultation to assess if PEP is needed:

  • Monday to Friday during our opening hours (see below) call 01689 866622 
  • at all other times go to your local emergency department

PrEP (pre-exposure prophylaxis)

If you have been using PrEP or are interested in starting PrEP, please book a telephone consultation with us to discuss further.

Vaccinations for Hepatitis B (HBV) and human papilloma virus (HPV)

No patients will be seen for vaccines during the current national lockdown. When this lockdown period ends please contact us. 

Support if you have recently been sexually assaulted

Please contact The Havens, specialist centres in London for people who have been raped or sexually assaulted.

If you are unable to contact The Havens, please call us Monday to Friday during our opening hours (see below) on 01689 866622, for further advice.

Abortion (termination of pregnancy)

If you are thinking of having an abortion, please call the Central Booking Service on 0345 345 9911 as soon as possible. Abortions are simpler and safer the earlier they are carried out. For more information go to the NHS website.

HIV clinic

Most face-to-face appointments are being cancelled due to the coronavirus outbreak. Do not attend your appointment unless you have been requested to do so. You may be contacted by phone or text to arrange your ongoing care.

New patient appointments

We continue to offer face-to-face appointments to people who are newly diagnosed. If you have had a positive HIV test, you can refer yourself to us by emailing In the email please include your name, contact details, date of birth, and the date that you took the test. Your GP or other healthcare provider can also refer you.

Blood test appointments

If your HIV infection is well controlled on antiretroviral medication, we will postpone your blood test appointment if it is safe to do so. A member of clinical staff will decide if your test can be safely postponed and contact you by phone if it is still needed.


Please give at least four weeks’ notice if you need a repeat prescription of your antiretroviral medication.

We will ensure that all patients have a continuous supply of medication, either by home delivery or by collection from the Beckenham Beacon Outpatient Pharmacy. Prescriptions will be done as per your regular schedule and there is no need to ask for a bulk order.

To arrange a repeat prescription, please contact the Bromley HIV CNS Team on 01689 866647. Alternatively, please email, or phone 01689 866622.

Non-urgent queries

If you have a non-urgent query, please contact the Bromley HIV CNS team on 01689 866647. Please leave a message if your call is not answered. This answerphone is checked daily, Monday to Friday.

Urgent queries

If you have an urgent query please call us Monday to Friday during our opening hours (see below) on 01689 866622.

Opening hours

We are open strictly for booked appointments only:

  • Monday: 9am to 4pm
  • Tuesday: 11am to 6pm
  • Wednesday: 12pm to 6pm
  • Thursday: 8am to 3pm
  • Friday: 8am to 3pm

We are closed on weekends and bank (public) holidays.

For GPs and referrers

Patients can self-refer to us.

GPs and other health professionals can refer by emailing Send one referral per email and include patient and GP practice details.