Although we have had to adjust because of coronavirus (COVID-19), our sexual health and HIV services are here for you.

However, given the current situation, the Beckenham Beacon Sexual Health Clinic team will not be able to run our usual service.

We can only offer face-to-face consultations to people with the most urgent sexual or HIV health needs, after a phone call with a clinician.

If you are given a face-to-face appointment, do not attend if you develop symptoms of coronavirus or if you have had contact with someone who has confirmed or suspected coronavirus.

Go to the GOV.UK website for the most current government advice on the outbreak.

If you are under 18

You can choose to:

Sexual health screening if you have no symptoms

If you live in:

If you have an STI, or STI symptoms, or have had contact with someone with an STI

Please request a telephone call back through the emergency telephone consultation booking page and a clinician will phone you at the allocated time. 

If the clinician assesses that you need to be seen face-to-face, an appointment will be booked for you.

You can also email us with any non-urgent queries and we aim to respond to you within 24hours, within our usual clinic hours.

Emergency hormonal contraception (morning after pill)

Emergency contraception is available from local pharmacies. Further contraception support may also be available from Sexual Health Bromley.

Contraceptive pill prescriptions

If you live in Bromley and need a supply of hormonal contraception (COC/POP), contact your GP or visit Sexual Health Bromley.

If you live in another borough, contact your local sexual health service or GP.

PEP (post exposure prophylaxis)

PEP must be started within 72 hours of exposure to HIV. You will need a consultation to assess if PEP is needed:

  • Monday to Friday, call 01689 866622 (during usual opening hours)
  • At all other times go to your local emergency department.

PrEP (pre-exposure prophylaxis)

If you have been using PrEP or are interested in starting PrEP, please book a telephone consultation with us to discuss further.  You can also use the It Starts with Me online tool, to check if PrEP is right for you.

Vaccinations for Hepatitis B (HBV) and human papilloma virus (HPV)

No patients will be seen for vaccines during the current coronavirus wave. When this wave has been declared over please contact us. 

Support if you have recently been sexually assaulted

Please contact The Havens, specialist centres in London for people who have been raped or sexually assaulted.

If you are unable to contact The Havens, please call us on 01689 866622 for further advice (during usual opening hours).

Abortion (termination of pregnancy)

If you are thinking of having an abortion, please call the Central Booking Service on 0345 345 9911 as soon as possible. Abortions are simpler and safer the earlier they are carried out. For more information go to the NHS website.

HIV clinic

Most face-to-face appointments are being cancelled during this wave of the coronavirus outbreak. Do not attend your appointment unless you have been requested to do so. You may be contacted by phone or text to arrange your ongoing care.

New patient appointments

We continue to offer face-to-face appointments to people who are newly diagnosed. If you have had a positive HIV test, you can refer yourself to us by emailing kch-tr.bb-admin@nhs.net. In the email please include your name, contact details, date of birth, and the date that you took the test. Your GP or other healthcare provider can also refer you.

Blood test appointments

If you have well-controlled HIV infection on antiretroviral medication, we will postpone your blood test appointment if it is safe to do so. A member of clinical staff will decide if your test can be safely postponed and contact you by phone if it is still needed.

Medication

Please give at least four weeks’ notice if you need a repeat prescription of your antiretroviral medication.

We will ensure that all patients have a continuous supply of medication, either by home delivery or by collection from the Beckenham Beacon Outpatient Pharmacy. Prescriptions will be done as per your regular schedule and there is no need to ask for a bulk order.

To arrange a repeat prescription, please contact the Bromley HIV CNS Team on 01689 866647. Alternatively, please email kch-tr.sexualhealthpharmacists@nhs.net, or phone 01689 866622.

Urgent queries

If you have an urgent HIV-related query please call us Monday to Friday during our opening hours (see below) on 01689 866622.

Non-urgent queries

If you have a query that is not an emergency, please contact the Bromley HIV CNS team: 01689 866647. Please leave a message if your call is not answered. This answerphone is checked Monday to Friday.

You can also email us with any non-urgent queries and we aim to respond to you within 24 hours, within our usual clinic hours.

For GPs and referrers

Patients can self-refer to us.

GPs and other health professionals can refer by emailing kch-tr.bb-admin@nhs.net. Send one referral per email and include patient and GP practice details.

Opening hours

We are open strictly for booked appointments only:

  • Monday: 9am to 4pm
  • Tuesday: 11am to 6pm
  • Wednesday: 12pm to 6pm
  • Thursday: 8am to 3pm
  • Friday: 8am to 3pm

We are closed on weekends and bank (public) holidays.