The Emergency Department (ED) at Princess Royal University Hospital (PRUH) treats patients with serious injuries or illnesses. It is open 24 hours a day, 7 days a week.

It is for emergencies only, such as:

  • loss of consciousness
  • pain that is not relieved by simple analgesia
  • acute confused state
  • persistent, severe chest pain
  • breathing difficulties

Opt-out HIV, hepatitis B and hepatitis C testing

Everyone aged 18 and older who has their blood tested in a London Emergency Department now has it tested for HIV, hepatitis B and hepatitis C. It’s important to get diagnosed early as treatment is life-saving and free from the NHS. Your results are confidential. If you do not wish to be tested, please let a member of staff know. If your test comes back positive, the Results Team will contact you and explain what happens next.

Urgent Care Centre

If you have a condition that is not life-threatening but needs urgent attention – such as cuts and bruises, a mild chest infection, a cough or cold, fever, sickness, vomiting or a simple fracture – go to the Urgent Care Centre at Princess Royal University Hospital (24 hours a day, 7 days a week).

You can also call NHS 111 if you need health information or reassurance about what to do next.


Princess Royal University Hospital

Ground floor, North Wing

Tel: 01689 863486

Open 24 hours a day, 7 days a week.

If you need an ambulance, call 999.