See our latest information about emergency and urgent care during coronavirus (COVID-19).

The Emergency Department (ED) at Princess Royal University Hospital (PRUH) treats patients with serious injuries or illnesses. It is open 24 hours a day, 7 days a week.

It is for emergencies only, such as:

  • loss of consciousness
  • pain that is not relieved by simple analgesia
  • acute confused state
  • persistent, severe chest pain
  • breathing difficulties

Opt-out HIV testing

Anyone who requires a blood test will be screened for HIV. If you do not wish to be tested for HIV, please alert the clinicians who are treating you. Our HIV Testing in ED poster explains more about why we are offering HIV screening and this is displayed around the Emergency Department. Anyone who tests positive will be informed and referred to our dedicated HIV department for support and treatment.

Urgent Care Centre

If you have a condition that is not life-threatening but needs urgent attention – such as cuts and bruises, a mild chest infection, a cough or cold, fever, sickness, vomiting or a simple fracture – go to the Urgent Care Centre at Princess Royal University Hospital (24 hours a day, 7 days a week).

You can also call NHS 111 if you need health information or reassurance about what to do next.


Princess Royal University Hospital

Ground floor, North Wing

Tel: 01689 863486

Open 24 hours a day, 7 days a week.

If you need an ambulance, call 999.