Our emergency and urgent care services are open 24 hours a day, 7 days a week, including bank (public) holidays.

They are located at Princess Royal University Hospital.

We only treat conditions that need to be seen urgently. For health information or advice about what to do next, you can:

• contact your GP
• contact a pharmacist
• visit www.nhs.uk
• visit NHS 111 online
• call NHS 111

If you need an ambulance, call 999.

When you arrive

When you arrive you will be assessed (triaged) to decide the best place to treat you. You will then be directed to:

• the Urgent Treatment Centre (UTC)
• or the Emergency Department (ED)

The UTC is managed by Totally plc.

Emergency Department opt-out HIV, hepatitis B and hepatitis C testing

Everyone aged 18 and older who has their blood tested in a London emergency department now has it tested for HIV, hepatitis B, and hepatitis C. It’s important to get diagnosed early, as treatment is life-saving and free from the NHS. Your results are confidential. If you do not wish to be tested, please let a member of staff know. If your test comes back positive, we will contact you and explain what happens next.

Contact

Emergency Department and Urgent Treatment Centre are located on:

Ground floor, North Wing, Princess Royal University Hospital

Urgent Treatment Centre

Tel: 01689 863050

Emergency Department

Tel: 01689 863486