This page is about how you can access sexual health and HIV services during the Coronavirus (COVID-19) outbreak. During this time, the Beckenham Beacon Sexual Health Centre will be operating a highly limited service.

We are only offering face-to-face consultations to people with the most urgent sexual or HIV health needs, after a phone call with a clinician. If you are offered an appointment, we will be able to see you at Beckenham Beacon Sexual Health on Tuesday and Thursday afternoons. If you need to be seen more urgently, we will be able to offer you an appointment at the Caldecot Centre, 15-22 Caldecot Road, SE5 9RS. 

If you are given a face-to-face appointment, do not attend if you develop symptoms of Coronavirus, or if you have had contact with someone who has confirmed or suspected Coronavirus. 

Go to the website for the most current government advice on the outbreak.

If you are under 18

You can choose to:

  • phone us at Beckenham Beacon on 01689 866622 (Monday to Friday, 9am to 5pm) for advice   
  • or request a phone call back through the emergency telephone consultation booking page and a clinician will phone you at the allocated time. 

Sexual health screening if you have no  symptoms

If you live in:

If you have an STI, or STI symptoms, or have had contact with someone with an STI

Please request a phone call back through the emergency telephone consultation booking page and a clinician will phone you at the allocated time. 

If the clinician assesses that you need to be seen face-to-face, an appointment will be booked for you. However if you develop symptoms of Coronavirus, or if you have had contact with someone who has confirmed or suspected Coronavirus, do not come to your appointment.

Emergency hormonal contraception (morning after pill)

Emergency contraception is available from local pharmacies. Further contraception support may also be available from Sexual Health Bromley.

Contraceptive pill prescriptions

If you live in Bromley and need a supply of hormonal contraception (COC/POP), visit the SH:24 website.

If you live in another borough, contact your local sexual health service or GP.

PEP (post exposure prophylaxis)

PEP must be started within 72 hours of exposure to HIV. You will need a consultation to assess if PEP is needed:

  • Monday to Friday 9pm to 5pm, call 01689 866622
  • At all other times go your local emergency department.

Vaccinations for Hepatitis B (HBV) and human papilloma virus (HPV)

No patients will be seen for vaccines during the Coronavirus outbreak. When the outbreak has been declared over please contact us.

Nurse-led appointments

Nurse-led appointments are currently cancelled until further notice.

Support if you have been sexually assaulted

Please contact The Havens, specialist centres in London for people who have been raped or sexually assaulted.

If you are unable to contact The Havens, please call 01689 866622, Monday to Friday, 9pm to 5pm, for further advice.

Abortion (termination of pregnancy)

If you are thinking of having an abortion, please call the Central Booking Service on 0345 345 9911. Please contact the service as soon as possible. This is because abortions are simpler and safer the earlier they are carried out. For more information go to the NHS website.

HIV clinic

Most face-to-face appointments are being cancelled during the Coronavirus outbreak. Do not attend your appointment unless you have been requested to do so. You may be contacted by phone or text to arrange your ongoing care.

New patient appointments

We continue to offer face-to-face appointments to people who are newly diagnosed. If you have had a positive HIV test, you can self-refer by emailing In the email please include your name, contact details, date of birth, and the date that you took the test. Your GP or other healthcare provider can also refer you.

Blood test appointments

If you have a well-controlled HIV infection on antiretroviral medication, we will postpone your blood test appointment if it is safe to do so. A member of clinical staff will decide if your test can be safely postponed and contact you by phone if it is still needed.


Please give at least four weeks’ notice if you require a repeat prescription of your antiretroviral medication.

We will ensure that all patients have a continuous supply of medication, either by home delivery or by collection from the Beckenham Beacon Outpatient Pharmacy. Prescriptions will be done as per your regular schedule and there is no need to ask for a bulk order.

To arrange a repeat prescription, please contact the Bromley HIV CNS Team on 01689 866647. Alternatively, please email, or phone 01689 866622.

Non-emergency queries

If you have a query that is not an emergency, please contact the Bromley HIV CNS team: 01689 866647. Please leave a message if your call is not answered. This answerphone is checked daily, Monday to Friday.

Emergency queries

If you have an emergency query please contact 01689 866622, Monday to Friday, 9am to 5pm.

For GPs and referrers

Patients can self-refer to us.

GPs and other health professionals can refer by emailing Send one referral per email and include patient and GP practice details.