Outpatient appointments are an important part of the care we provide. We see many thousands of outpatients every year and want to ensure your appointment goes smoothly.

When you arrive

When you arrive, let us know you are here for your appointment by either:

• using the Intouch mobile app
• going to the clinic on your appointment letter and giving your name and letter to the receptionist.

Please help us by arriving for your appointment on time.

What to bring with you

• Your appointment letter
• Any medicines you are taking
• Any samples that we have asked for
• Money for prescriptions, or a prescriptions exemption certificate
• A list of any questions you would like to ask

How do I change my appointment?

For queries about your appointment, call the phone number at the top of your outpatient appointment letter.

See our contacts page for details of other numbers for outpatient queries.